Internal Audit Director - Europe & LATAM

United Kingdom


Mónica Díez is the Internal Audit Director for Bupa Group at Europe and Latam Market Unit. Mónica reports directly to the Audit Committee Chairs across the Unit and annually evaluates the risk management, internal controls and governance frameworks are functioning as intended for all subsidiaries of Bupa Group across Europe and Latam. Also she reports to Bupa Group Chief Internal Audit.

She joined Bupa Group in 2014 when she began to work as Head of Audit for Sanitas Group. In 2015, she was promoted to Internal Audit Director and since there, she has have a successful professional career gaining responsibilities of Internal Audit activity across Europe (Sanitas group at Spain, and LuxMed Group at Poland) and Latam (Bupa Chile Group with operations across Chile and Perú).

The Group is a leading company for health insurance and healthcare services with clinics, hospitals, dental centres and aged care homes, providing longer, healthier and happier lives for more than 32 m customers across the globe.

Mónica began her professional career as Accounting Specialist for Red Electrica de España (REE). In 2005, she began at Deloitte’s accountancy practice, where she led multinational public entities financial audits in the technological, media and banking industry before moving to Deloitte’s Global International Offering Services in 2011. During these years, she provided IPO readiness and debt offering services. With thorough knowledge of design, implementation and operating effectiveness of internal control frameworks, she also led SOX assurance attestations for SEC registrant filings.

She has a degree in Business as well as a degree in Economics, both by Madrid Autonomous University (UAM). She also received CIA and CRMA qualifications, and she has been Participant in different articles and programs for the Spanish Institute of Internal Auditors. In November 2017, the UK Chartered IIA decided to award the highly commented ‘video report project’ made by Bupa Internal Audit (Sanitas team) for the Best Use of Technology.


 14:35 - 15:25 (04/10/2018)

 ROOM N101

(ROOM N101) C.S 2.3. BUPA's Internal Audit approach: Agile Auditing, video reporting and other innovating initiatives

The session will be focused on presenting how Bupa Internal Audit / Sanitas has adopted an innovative mindset and varied range of approaches to help Bupa/Sanitas on delivering their Top Priorities.

Additionally, Bupa´s approach to digital innovation requires a more agile Function, constantly partnering to maximize the value provided. As part of the presentation, we will discuss vision, practices, and examples to face key current challenges that Internal Auditors face:

- Doing more with less

- Minimizing the impact of audit on the business’ resources while maximizing the insights

- Demonstrating the value added

- Becoming a business partner aligned with business initiatives - Using technology to better effect

- Talent acquisition.







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