Global Audit Manager
16:45 - 17:35 (04/10/2018)
In this session we will share insights about Internal Audit’s role in HEINEKEN’s Whistleblowing framework, which was ranked #3 by Transparency International Nederland in 2017.
The first part of the presentation shall focus on explaining the embedded Whistleblowing framework at HEINEKEN called “Speak Up!”. In particular, we will share:
i) key elements of the Speak Up! Policy.
ii) the tool used for reporting (i.e. EthicsPoint).
iii) internal communication campaigns.
iv) overview on actual use of Speak Up! in 2017.
In the second part of the presentation, we will share more details about the role and involvement of Internal Audit in HEINEKEN’s whistleblowing framework. Amongst others, we will talk about:
i) the Speak Up! Procedure ii) approach to investigations.
iii) why internal audit should be involved in whistleblowing frameworks.